Professor of Information Systems at Boston University’s Questrom School of Business. Specializing in strategy for marketplaces, platforms, and AI-based businesses. Full Bio
Firms selling AI-powered or data-driven products may want to let customers take their data to competitors in order to soften competition.
Why do rational users join a platform that ultimately makes them worse off?
Analyzes the AI technology stack to evaluate the potential for market concentration and competition policy challenges.
A framework for distinguishing high-potential marketplaces from those destined to fail, focusing on the defensibility of their network effects.
(with Julian Wright) July-August 2024