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Turn Generative AI from an Existential Threat into a Competitive Advantage

(with Scott Cook and Julian Wright) Harvard Business Review, Jan-Feb 2024,

Optimal discoverability on platforms

(with Julian Wright) Management Science, forthcoming,

Marketplace leakage

(with Julian Wright) Management Science, forthcoming,

To Get Better Customer Data, Build Feedback Loops into Your Products

(with Julian Wright) Harvard Business Review, July 2023